Find the estimated delivery timeframe for your destination

<p id="isPasted">Our goal is to dispatch your order as promptly as we can. We typically send out all orders on the day they are received or the next business day at the latest.&#xA0;</p><p><strong>Delivery time in Norway&#xA0;</strong></p><p>Our standard shipping duration spans between 2-5 days, however, deliveries to the northern regions of Norway may take slightly longer. We use PostNord for domestic shipping and they will reach out to you via SMS or email to provide updates regarding your delivery. We do not deliver to Svalbard.&#xA0;</p><p><strong>Delivery time United States&#xA0;</strong></p><p id="isPasted">We use FedEx for all orders to the United States. Orders are processed Monday to Friday and typically ship within 1-2 business days. Orders placed over the weekend are processed from Monday and usually ship on Monday or Tuesday.</p><p>Once your order has shipped, you will receive an email with tracking information. FedEx delivery typically takes an additional 1-2 business days.</p><p><strong>Delivery time internationally&#xA0;</strong></p><p>We use DHL Express for our global orders, which typically arrive within 3-8 business days. This timeframe includes 1-3 days for order processing and an additional 2-5 days for shipping. Once your package is dispatched from our warehouse, DHL will send an SMS detailing your delivery information and chosen delivery method.&#xA0;</p>

What is the standard shipping & delivery time

See where we ship worldwide and which destinations are excluded

<p>We ship to every country in the world (except Belarus, Brazil, Kazakhstan, Kyrgyzstan, Russia, North Korea, Ukraine, Venezuela, Greenland and Armenia).&#xA0;</p>

Do you ship internationally?

Find out when you'll receive tracking information for your order

<p id="isPasted">Once your package has left our warehouse, you will receive tracking information via email and/or SMS.&#xA0;</p><p>If your package has not arrived within the expected time, please get in touch with us.&#xA0;</p>

How do I track my order?

See our shipping rates and free shipping thresholds by destination

<p id="isPasted">We offer free shipping for orders that exceed a certain amount. This varies from region. See the table below.&#xA0;</p><table style="width: 100%;"><tbody><tr><td style="background-color: rgb(255, 81, 0);"><h4 style="text-align: center;" id="countryregion"><strong><span style="font-size: 14px; color: rgb(255, 255, 255);">Country/region</span></strong></h4></td><td style="background-color: rgb(255, 81, 0);"><h4 style="text-align: center;" id="currency"><strong><span style="font-size: 14px; color: rgb(255, 255, 255);">Currency</span></strong></h4></td><td style="background-color: rgb(255, 81, 0);"><h4 style="text-align: center;" id="shipping-company"><strong><span style="font-size: 14px; color: rgb(255, 255, 255);">Shipping company</span></strong></h4></td><td style="background-color: rgb(255, 81, 0);"><h4 style="text-align: center;" id="shipping-cost-if-below-free-shipping"><strong><span style="font-size: 14px; color: rgb(255, 255, 255);">Shipping cost (if below free shipping)</span></strong></h4></td><td style="background-color: rgb(255, 81, 0);"><h4 style="text-align: center;" id="qualifying-amount-for-free-shipping"><span style="font-size: 14px;"><strong><span style="color: rgb(255, 255, 255);">Qualifying amount for free shipping</span></strong></span></h4></td></tr><tr><td style="width: 20.0000%;">Norway</td><td style="width: 20.0000%;"><div style="text-align: center;">NOK</div></td><td style="width: 20.0000%;">PostNord</td><td style="width: 20.0000%;">99 NOK</td><td style="width: 20.0000%;">900 NOK</td></tr><tr><td style="width: 20.0000%;">Svalbard</td><td style="width: 20.0000%;"><div style="text-align: center;" id="isPasted">NOK</div></td><td style="width: 20.0000%;">Bring</td><td style="width: 20.0000%;">400 NOK</td><td style="width: 20%; text-align: center;">-</td></tr><tr><td style="width: 20.0000%;">Sweden</td><td style="width: 20.0000%;"><div style="text-align: center;">SEK</div></td><td style="width: 20.0000%;">DHL Express</td><td style="width: 20.0000%;">149 SEK</td><td style="width: 20.0000%;">900 SEK</td></tr><tr><td style="width: 20.0000%;">Denmark</td><td style="width: 20.0000%;"><div style="text-align: center;">DKK</div></td><td style="width: 20.0000%;">DHL Express<br></td><td style="width: 20.0000%;">129 DKK</td><td style="width: 20.0000%;">600 DKK</td></tr><tr><td style="width: 20.0000%;">Switzerland</td><td style="width: 20.0000%;"><div style="text-align: center;">CHF</div></td><td style="width: 20.0000%;">DHL Express<br></td><td style="width: 20.0000%;">14.90 CHF</td><td style="width: 20.0000%;">80 CHF</td></tr><tr><td style="width: 20.0000%;">United Kingdom</td><td style="width: 20.0000%;"><div style="text-align: center;">GBP</div></td><td style="width: 20.0000%;">DHL Express<br></td><td style="width: 20.0000%;">14.90 GBP</td><td style="width: 20.0000%;">80 GBP</td></tr><tr><td style="width: 20.0000%;">Rest of Europe</td><td style="width: 20.0000%;"><div style="text-align: center;">EUR</div></td><td style="width: 20.0000%;">DHL Express<br></td><td style="width: 20.0000%;">14.90 EUR</td><td style="width: 20.0000%;">80 EUR</td></tr><tr><td style="width: 20.0000%;">United States</td><td style="width: 20.0000%;"><div style="text-align: center;">USD</div></td><td style="width: 20.0000%;">FedEx</td><td style="width: 20.0000%;">14.90 USD</td><td style="width: 20.0000%;">80 USD</td></tr><tr><td style="width: 20.0000%;">South Korea</td><td style="width: 20.0000%;"><div style="text-align: center;">USD</div></td><td style="width: 20.0000%;">DHL Express<br></td><td style="width: 20.0000%;">14.90 USD</td><td style="width: 20.0000%;">120 USD</td></tr><tr><td style="width: 20.0000%;">Rest of the world</td><td style="width: 20.0000%;"><div style="text-align: center;">USD</div></td><td style="width: 20.0000%;">DHL Express<br></td><td style="width: 20.0000%;">14.90 USD</td><td style="width: 20.0000%;">80 USD</td></tr></tbody></table><p><br></p><p>As soon as your total purchase amount is more than the qualifying amount for free shipping, it will automatically apply during the checkout process.&#xA0;</p>

How much does delivery cost?

What happens after an unsuccessful delivery attempt or return to sender

<p id="isPasted">Parcels may be sent back to us for&#xA0;various reasons, which could include multiple unsuccessful delivery attempts, incomplete delivery details, or errors made by the carrier. Given the size of our warehouse operations, we regret to inform you that we cannot re-dispatch your order if it has been returned to us.&#xA0;</p><p>When your returned package arrives at our warehouse, we&apos;ll initiate your refund process. This process could take up to 30 days to be finalized. If you do not receive your refund within this period, kindly get in touch with us and we will be happy to assist and provide a resolution.&#xA0;</p>

I missed the delivery of my package

Non-stop dogwear

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Harness

Dog jacket

Leash

Belt

Booties

Gear for an activity

Product advice

Collars

How to find the right size for my dog

Freemotion harness 5.0/Combined harness

Rush harness

Line harness 5.0/Line harness grip

Rock harness/Ramble harness

Rock harness long/Ramble harness long

Line harness long WD

Harnesses

How do I adjust my dog's jacket?

Fjord raincoat 2.0

Glacier jacket 3.0

Fjord overall raincoat

Protector snow/Protector suit

Dog jackets

CaniX belt 2.0

CaniX belt pro

Trail light belt

Løype belt

Explore belt/Trekking belt 2.0

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Protector life jacket

Safe life jacket 2.0

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